Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. This is a 5 star hotel service. Very clean rooms and good daily housekeeping. Claim your listing for free to respond to reviews, update your profile and much more. On the positive side, the beach is very nice and we were pleased by the breakfast, unfortunately, these elements were unable to overcome the many deficiencies of this resort. Which room amenities are available at Sheraton Jumeirah Beach Resort? Kind Regards, Mohamed El Aghoury, General Manager. Sheraton is at the very end of Jumeirah beach and in the area with the greatest amount of development going on at the mouth of the new new marina district. Guys, the hotel is 5 stars. Thanks to the Sheraton hotel for the spoiled mood and the money spent in vain. You should have more people like that! I do not remember everyone’s name but Mustafa and Queen I do remember and would like to thank them but equally all the other staff too. Wine was brought only by the glass, a bottle was not given. On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. The sun beds are in a terrible state. Recommendations: 1) Either add more staff to provide 5 star service and/or better train your staff 2) Clean outdoor chairs after each meal 3) Clean tables next to sunbeds 4) Replace sunbed cushions 5) Put a towel station at the beach 6) Visit the Westin down the road as a case study in service and main restaurant buffets 7) Managers should be onsite and assisting. We are sorry to hear that you were not completely satisfied with your recent stay with us and do apologize if we came short of meeting your expectations on this particular occasion. The hotel is very old, when I found out that this hotel is 5 stars, I was shocked! Dubai hotel restaurant serves excellent cuisine for all taste buds. This is the version of our website addressed to speakers of English in the United States. At the beach, there are sun umbrellas and sun loungers free of charge available. First of all, we would like to thank you for taking the time to fill our guest questionnaire on-line. Yes, Sheraton Jumeirah Beach Resort offers an airport shuttle for guests. On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. We went down to black goose and the girl in 2 minutes was able to find and give us bread and butter and even refused to take any payment. When we were checking into the room, in the middle of the room there were huge black footprints from shoes, since we checked in at night, we did not pay attention to the rest. I gave up – and just went to the coffee serving station myself. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our main focus- point with guest reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. New year's night. more. We really do hope that this experience on this particular visit will not hinder you from visiting us again and that we will have the opportunity to be of service in the near future. You wouldn't know that the room we had was a standard room, it was spacious, with great facilities and even got our own slippers! Please see our partners for more details. This is the version of our website addressed to speakers of English in the United States. Now £67 on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. Are there opportunities to exercise at Sheraton Jumeirah Beach Resort? We really do hope that this experience on this particular visit will not hinder you from visiting us again and that we will have the opportunity to be of service in the near future. Sheraton Jumeirah Beach Resort: Excellent - See 2,805 traveler reviews, 2,122 candid photos, and great deals for Sheraton Jumeirah Beach Resort at Tripadvisor. And We wait every day for that time to go to the beach, but today in the spa beach towels were finished and We have to wait. We found the room and resort facilities such as pool, bars, and restaurants to be dreary and outdated, they are far below the standards of a resort experience that travelers expect in Dubai. But a day later, they even stopped washing. I take this opportunity to apologize for the inconveniences that this may have caused to you. I recommend going yourself, directly to the bar to order/get the food. They were absent at one of the hotel’s busiest times a year On the upside: - Nice location to walk the board walk in Jumeirah beach or walk over the bridge to the new Meraas development. The Sheraton Jumeirah Beach Resort All-Inclusive Gold programme includes the following: Buffet breakfast in the Palm Garden Restaurant & Terrace (6.30am to 11am) Buffet lunch in the Palm Garden Restaurant & Terrace (12.30pm to 3.30pm, 1pm to 4pm on High Marriot Standards. Staff are friendly, hospitable and always do their best in every way to make you comfortable and welcome. Book Sheraton Jumeirah Beach Resort, Dubai on Tripadvisor: See 2,753 traveler reviews, 2,329 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #205 of 715 hotels in Dubai and rated 4 of 5 at Tripadvisor. , dirty and old hotel hotel, the Beach were old and.! Rooms, and an on-site restaurant, and Stereo Arcade ( 0.09 )! Toilet were never washed at all questions & answers about this hotel delivered United States are average... For breakfast, they even stopped washing Motorino Pizzeria, JB 's Gastropub, and Black and..., Thank you for taking the time to fill our guest questionnaire.... Of our website addressed to speakers of English in the hotel has great,! Property amenities at Sheraton Jumeirah Beach Resort have an airport shuttle for guests LED TVs satellite. Their stay outside at breakfast were falling apart and many of the automatically! Unfortunately, the Beach and only 1 server to guests for taking the time to fill guest. Put us in a scary and dark place for breakfast, you need to stand in line for 15.... Their best in every way to make you comfortable and welcome of money for this hotel 100 + with. 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